Customer Service & Logistics

This position will be responsible for managing purchase orders and logistics. Their main functions, among others, are:

• Order entry and management.
  • Delivery confirmation.
  • Informing customers about order changes, delays, or stock shortages.
  • Resolving order-related inquiries.
  • Customer service.
• Stock control of products, with special attention to high-turnover items.
• Daily review of incoming products.
• Daily review of orders to detect possible delays or issues.
• Incident management.
• Requesting special-order products from the purchasing department.
• Support to the sales department.
• Introduce invoices into the CRM.